Your safety comes first
Every cleaning company on TidyMatch undergoes a rigorous verification process. We check identities, business registrations, and insurance so you don't have to.
Identity checked
Government-issued ID verified
NZBN verified
Registered NZ business
Public liability insured
Minimum $1M cover
Background checked
Criminal record screened
How we verify cleaners
Identity verification
Every cleaner must provide a valid NZ driver's licence or passport. We verify the document's authenticity and cross-check the identity against public records.
NZBN verification
We verify the company's New Zealand Business Number (NZBN) to confirm they are a legitimate registered business. This includes checking their trading name and status.
Insurance check
All verified cleaners must hold current public liability insurance (minimum $1M cover). We verify the policy directly with the insurer or broker.
Background screening
We conduct a basic background check to ensure there are no concerning criminal convictions that would pose a risk to customers or their properties.
Built for trust at every step
Verified reviews only
Only customers who have completed a clean through TidyMatch can leave a review. No fake reviews, no astroturfing.
Secure messaging
All communication between customers and cleaners happens through our secure, encrypted messaging platform.
Transparent profiles
See a cleaner's full profile before hiring — reviews, verification status, response time, team size, and completed jobs.
Dispute resolution
If something goes wrong, our support team is here to help mediate and resolve issues fairly for both parties.
Direct communication
Chat directly with cleaners before hiring to ask questions, clarify requirements, and get comfortable.
Insurance-backed
All verified cleaners carry public liability insurance, giving you peace of mind if accidental damage occurs.
Are you a cleaning company?
Get verified and start building trust with Auckland customers. Our verification process is free and takes just 1–2 business days.
Learn about joiningHire with confidence
Every cleaner on our platform has been thoroughly vetted. Post your job and hire with peace of mind.
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