Send us a message
One support team, one simple form. Choose your message type and we will route it to the right person.
How can we help?
Tell us who you are, pick a message type, and share the details. The more context you give, the faster we can reply.
By submitting the contact form, you agree that TidyMatch may use your information to respond to your enquiry, provide support, and handle the matter in accordance with our Privacy Policy.
Response time
We aim to respond within 1–2 business days. Urgent job issues are prioritised.
What to include
Job or quote issue? Add the job URL or quote reference. Cleaner question? Include your profile or business name.
Business details
Utopia Marketing Ltd t/a TidyMatch
63 Apollo Drive, Rosedale
Auckland 0632, New Zealand
Common support topics
Posting a cleaning job
Quotes or booking questions
Cleaner account or profile help
Verification or insurance questions
Reviews, safety, or disputes
Technical or account issue